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Miles Austin

Author Archives: Miles Austin

Big Data, CRM, and Valentine’s Day

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Struggling with CRM and/or Big Data? Click the Play arrow to watch this 2 minute video. Anyone that has ever installed or used Salesforce.com or any other CRM will immediately connect to the many messages in this video. I hope you enjoy it and share it with all of those that you work with that […]

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Email – Show Respect For Current And Future Customers

As effective as email is in growing your business, it can also be used with disastrous results.   Particularly at the beginning of the year, everyone is talking about cleaning out their email. All the spammy messages and wondering how they ever got in there in the first place. There are a few key things […]

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Email Is Still The Powerhouse!

Ever wonder why your inbox is always jam-packed? Simple answer is:   Email works! Don’t believe me? Every credible source is telling you the same thing. The respected McKinsey & Company recently shared (italics mine) this: “E-mail remains a significantly more effective way to acquire customers than social media—nearly 40 times that of Facebook and […]

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