Miles Austin

Author Archives: Miles Austin

Sales Leads-An Effective New Source

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Zendesk is well established as a web-based customer support system with ticket management, business rules and more. I have grown to value it’s efficiency and I am incorporating it into our client-facing business operations. What I want to share in this review is how you can use Zendesk as a sales and marketing tool. A useful web tool that you can use in prospecting, relationship building, lead nurturing and strengthening your reputation.

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