How Technology Has Changed Selling: New Tools, Old Rules

Has technology changed Selling? Do the “Rules” from years ago still apply? The impact of technology in the sales profession is profound, altering everything from strategy, tactics, process and the buyer expectaions and actions. My focus in this post is on Business-to-Business sales, though many of these apply to the consumer sales arena as well. […]

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Google Helpouts Not Ready for Business to Business Markets

Google’s newest initiative is a tool/service they call Helpouts by Google. It incorporates Google Hangouts, Google Voice Chat, Google Wallet and other Google tools to deliver a service to customers for free or for a fee. Still very new and requiring an invitation to participate, I was intrigued about possible ways to apply this. How […]

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