GoToWebinar Now Available on iPad

GoToWebinar Now Available on iPad

Now you can view a GoToWebinar session from your iPad.  You have been able to participate in a GoToMeeting previously, but with the newest version release – 4.8 Build 721 now available, you can catch those webinars via GoToWebinar on your iPad.  Until every presenter goes through the steps to upgrade their service you might have two versions of the app on your iPad.  You want the one with the v4.8 on the icon.

Both versions of GoToWebinar iPad Client image

Once you have the new version v4.8 downloaded you will enjoy:


  • You can now offer attendees the option of registering and joining your web events from an iPad.
  • If you are presenting from a Mac and have multiple monitor setup, you can now choose which monitor you want to share with the audience. This has been available on the PC side for some time.  It is a very effective way to switch back and forth between a PowerPoint Deck and a live website.
  • As you close your session, the audio conference  for both telephone and VoIP attendees also ends.  In earlier versions, attendees could continue to speak even after the session was closed.  Remember that Organizers can still utilize the conference numbers to host audio-only meeting without the screen-sharing component.


  • The ability to view the web event on your iPad requires you to connect to a webinar that has completed the upgrade, which will trigger a download of the new version to your iPad.  If you already downloaded the original GoToMeeting app, it will remain, and you will now have two icons on your screen, one with v4.5 and one with v4.8.
  • You have the ability to select either the “Phone” or “Mic and Speakers” option to listen to the web session.  The presenter may “un-mute” you so that you can share your ideas using either connection method. You access this option by selecting the gear icon in the upper right of the screen. Here is a screen view of the display when selecting the phone option:

GoToWebinar screen

  • At this time, you do not have the ability to enter your questions in a chat or questions box.  Both presenters and attendees should keep this in mind during the event.

To obtain the new version:

  • Go to AppStore on your iPad
  • Search for GoToMeeting
  • Select version 4.8
  • Install

Additional FAQ’s and information is available from Citrix Online or by clicking here.

I have listened to 2 webinars from the iPad already.  The iPad convenience makes it more flexible and more productive. Given the choice, I will use the iPad to for a webinar.  Let me know what you think.

  • Shannon says:

    Thanks for sharing, Miles. GoTo sent out an email today alerting to updates happening next week but I was unaware of this change which only opens up a wider audience for theirs and my services.

  • Ayeen Benoza says:

    This sounds good to me Miles, but I was just wondering, what if I haven’t downloaded the v4.5 yet and just directly download the new version which is v4.8., will that work? Or should I download the v4.5 before I will be able to download the v4.8? Thanks for sharing this post.

    • Miles Austin says:

      Ayeen, you should be fine with going to 4.8 directly. You can either go to GoToWebinar directly and download or it will automatically download and install the next time you attend a webinar with someone who has already installed it.

      As a presenter, I have also found it very convenient to use it as my “2nd Screen” to make sure that I am seeing what the audience is seeing for display and timing.

  • […] I mentioned in an earlier post, you can now participate in a GoToMeeting with your iPad, and can now listen in to a GoToWebinar […]

  • Jackiw says:

    I tried this today. First, logged in before the webinar and it seemed to work. But when it was actually time for the webinar, I was prompted to download the older version of GTM. On bot versions, I was greeted with “Unable to join the meeting – GoToWebinar events are not currently supported on this platform. Please go to a Mac or PC to join the webinar”. I haven’t found support for this problem yet. Advice would be appreciated. Thanks.

    • Miles Austin says:

      Jackie, Thanks for the info. I believe that I know the answer to your dilemna but I would like to run it by the team at GoToWebinar first. I believe it is because the host for this event ( has not updated their GoToWebinar account to the newest release of 4.8, which is necessary to provide the support for iPad participation. I will post the answer that I receive back from the team at Citrix Online/GoToWebinar here in the comments. They always provide great support!

  • Peter says:

    Any idea when the ability to participate in the caht window will be available for iPad users?

    • DebD says:

      Im wondering the same thing. I attend a webinar where I usually need to interact. Is this something they are working on?

    • Kim says:

      Me too, I love using my iPad for webinars but really need the ability for chat. Something you might have this year?

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